Privacy Policy

This Privacy Policy explains how D&D Concrete Coatings ("we", "us", or "our") collects, uses, and protects information when you use this website (the "Service"). By using the Service you agree to the collection and use of information in accordance with this policy.

Definitions

Personal Data means data about a living individual who can be identified from that data. Usage Data is data collected automatically, generated by use of the Service or from the Service infrastructure itself. Cookies are small files placed on your device.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you. While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including your name, email address, phone number, and project details you submit through our forms.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information, including analytics and advertising pixels such as Google Analytics and Meta (Facebook) Pixel. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Use of Data

D&D Concrete Coatings uses the collected data to provide and maintain the Service, to contact you regarding your estimate request, to provide customer support, to gather analysis so we can improve the Service, and to detect, prevent, and address technical issues.

Legal Basis for Processing (GDPR)

If you are from the European Economic Area, our legal basis for collecting and using your Personal Data depends on the data concerned and the context. We may process your Personal Data because you have given us consent, to perform a contract with you, to comply with the law, or where processing is in our legitimate interests.

Retention of Data

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. Your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent wrongdoing in connection with the Service, or protect the personal safety of users or the public.

Security of Data

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, but no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

You have the right to access, update, or delete the information we hold about you, the right to rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent. To exercise these rights, contact us using the details below.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, including Google Analytics and Meta (Facebook) advertising tools.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above.

Contact Us

If you have any questions about this Privacy Policy, contact us at info@ddconcretecoatings.com.